To send documents to the American Embassy:
1. Select the department to which you wish to send the document using the buttons below, and fill out the form.
2. Payment is processed automatically after the form is completed. We do not see your bank card details, nor can we retrieve them from the service provider; therefore, your data remains completely secure.
3. The document or passport must be placed in a sealed bubble mailer (secured with adhesive tape) or a 5-ply cardboard box. Please note that using used packaging materials—such as a perfume box—not only voids shipment insurance coverage (due to improper packaging as defined in Annex VI of the General Terms and Conditions) but also risks entry to the embassy; for instance, if the box bears an ADR label, it may require repackaging before admission, which can incur additional costs under the General Terms and Conditions.
4. Orders received by 3:00 PM are processed on the same day, meaning the courier will collect the package from you on the next business day. Orders received after 3:00 PM are processed together with those received the following day.

 

Important

Due to the high volume of orders, we are unable to schedule specific delivery times. Our couriers plan their routes in advance and send a notification regarding the expected delivery time—specifying a three-hour window—to the contact details provided during registration (sent in the morning/forenoon). Consequently, there is no separate telephone notification.

Please ensure that all provided information is correct; we cannot accept liability for incorrect, false, or inaccurate data submitted during registration.

In accordance with the General Terms and Conditions, documents will not be collected from or delivered to workplaces, public institutions, offices, hotels, hostels, campuses, or dormitories; providing such an address may result in additional charges.

If multiple family members wish to use the delivery service, please note that a separate form must be completed and the fee paid individually for each person. A single registration covers the submission of documents for only one person. If multiple individuals wish to use the service, separate registrations are required for each; otherwise, we assume no liability under the General Terms and Conditions, and additional costs may be incurred.

Home delivery of documents, visas, or passports:
1. Use the buttons below to select the department handling your documents and fill out the form.

2. Payment is processed automatically after you complete the form. We do not see your bank card details, nor can we retrieve them from the service provider, ensuring your data remains completely secure.

3. Once the form is submitted and payment is made, our courier will collect the document from the embassy on the first business day following its completion. You can then receive the document as early as the next business day.

For home delivery, only the document owner may accept the package—proxy authorization is not permitted.

Not at home? Unable to receive the delivery? No problem!
IPL offers the option to redirect your completed documents to a nearby pickup point or parcel locker—with over 1,500 locations available nationwide (GLS Points and parcel lockers)—or even reschedule the delivery for a different day.

More important information:

Your passport and document package are in our care only after you have received an email and SMS notification. Until this occurs, we cannot provide information regarding the status of your documents.

The shipping label is printed on the business day following payment. If the embassy has already handed over the passport to us, we pack and label it that same day and hand it to the courier for delivery. The passport is delivered on the following business day.

Due to the high volume of orders, we are unable to schedule specific delivery times. Our couriers plan their routes in advance and send a notification regarding the expected delivery time—specifically a 3-hour delivery window (sent in the morning to the contact details provided during registration). Consequently, there is no separate telephone notification.

Please ensure that all provided information is correct; we cannot accept liability for incorrect, untrue, or inaccurate data provided during registration.

In accordance with our General Terms and Conditions, documents are not delivered to or collected from workplaces, public institutions, offices, hotels, hostels, campuses, or dormitories; providing such an address may result in additional charges.

A registration is valid for a maximum of 60 calendar days. Refunds are available within 14 calendar days of registration. If multiple family members wish to use the transport service, please note that a separate form must be filled out and the fees paid separately for each person.

In case there are more than one family member who are applying, it is important to remember, that each form has to be filled in and paid for separately.

Important notes!

The courier cannot deliver official documents (passport, visa papers, etc.) to a mailbox, as they require a signature. If you are unable to receive them, we recommend that you request delivery to a parcel machine. GLS is involved in the delivery service. A registration is valid for 60 calendar days – further conditions in the GTC. The prices shown are only valid within Hungary, to your home or parcel point. If you are requesting the invoice in a name other than your own (e.g. company), please proceed as described in the GTC. Delivery outside Hungary is not possible.

The prices are only applicable to locker or home delivery within the borders of Hungary. We do not offer shipping services outside of Hungary.

In case of delivery to a locker our colleague will try to call you on the provided phone number. In case it is unsuccessful, we will record delivery to the locker which is nearest to the provided address.

Due to the high number of orders received we cannot provide a unique delivery time. The pickup route is planned in advance and notification is sent about the approximate delivery time in the form of a 3-hour time window.

We ask you to prepare the document in a non-transparent, sealed envelope by that time. As our couriers have numerous pickups a day, they are unable to stay on one location to wait for the pickup.

Important: The process of handling visa (or other documents) requests is solely depended on the American Embassy. In order to protect your personal information, our couriers do not receive any information regarding the status of your case. If you have any questions about the process, please contact the Embassy directly at +36-1-701-2000

Everything in one package, according to the needs of our customers. Our prices are valid for even a single package.

 

Our company is part of the small businesses of Ecommerce Hungary.

We have received the silver certificate from HVG in January 2024.

Customer Services: +36-1-49-00-280

error: A tartalom védett-Content is protected