To send documents to the American Embassy:
1. Select the department to which you wish to send the document using the buttons below, and fill out the form.
2. Payment is processed automatically after the form is completed. We do not see your bank card details, nor can we retrieve them from the service provider; therefore, your data remains completely secure.
3. The document or passport must be placed in a sealed bubble mailer (secured with adhesive tape) or a 5-ply cardboard box. Please note that using used packaging materials—such as a perfume box—not only voids shipment insurance coverage (due to improper packaging as defined in Annex VI of the General Terms and Conditions) but also risks entry to the embassy; for instance, if the box bears an ADR label, it may require repackaging before admission, which can incur additional costs under the General Terms and Conditions.
4. Orders received by 3:00 PM are processed on the same day, meaning the courier will collect the package from you on the next business day. Orders received after 3:00 PM are processed together with those received the following day.
Important
Due to the high volume of orders, we are unable to schedule specific delivery times. Our couriers plan their routes in advance and send a notification regarding the expected delivery time—specifying a three-hour window—to the contact details provided during registration (sent in the morning/forenoon). Consequently, there is no separate telephone notification.
Please ensure that all provided information is correct; we cannot accept liability for incorrect, false, or inaccurate data submitted during registration.
In accordance with the General Terms and Conditions, documents will not be collected from or delivered to workplaces, public institutions, offices, hotels, hostels, campuses, or dormitories; providing such an address may result in additional charges.
If multiple family members wish to use the delivery service, please note that a separate form must be completed and the fee paid individually for each person. A single registration covers the submission of documents for only one person. If multiple individuals wish to use the service, separate registrations are required for each; otherwise, we assume no liability under the General Terms and Conditions, and additional costs may be incurred.
